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(By choosing ''no'', your request will be sent to our Sales Team who will reply to you.)

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You can find your Property ID / name in the Rentals section

E.g. display, nightly override, iCal, filters, etc.

Specify the dates in which you are seeing wrong prices, wrong availability or, in case of overbooking, the dates in which the booking was made in source channel.


E.g. guest details, quote, payment, damage deposit, etc.

E.g. automatic responses, custom automatic responses and saved replies

Booking ID format #12345678, can be found below the guest name.

Make sure you have edited your DNS settings in your current domain provider according to the instructions in article: "Link an existing domain to your Lodgify website”

SSL certificates can take up to 48 hours from the moment of the DNS configuration. Do you still need our assistance? Describe your request below.

Your current domain provider can provide you with the TAC code. Without the code, the transfer cannot be initiated.

Publishing the website is needed before you see your accepted reviews on your website. If you still cannot see them, then please describe your inquiry in detail below.

The same rental cannot be assigned to multiple owners. Each rental can only be assigned to one owner.

💡 For security reasons, credentials cannot be changed after being logged in for more than 20 min. Try logging out and logging in again.

Make sure you add the exact title of the notification

If you have cancelled you account, the "Reactivate now" button will be visible once the auto-renewal date of your account has passed.

💡 To help us assist you faster, please provide your User ID and as many details about your question/request as possible.

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