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  3. Booking and Cancellation Policies

Booking and Cancellation Policies

5 Articles

Overview of how to create a booking and cancellation policy

Policies define the terms of payment schedules, cancellation conditions, and damage deposits. You can create as many policies as you like and then assign them to your rentals. Otherwise, you can al...

How to set up your payment schedules

In Lodgify, you can decide in the booking policy of your rental when, and in how many installments you want to receive the payment from your guest. In the following, we will show you how to set up ...

How to configure your cancellation policy

Your rental's policy needs to define a cancellation strategy, that will be applied in case the guest cancels the booking once it has been confirmed. In case the host cancels the booking, the system...

How to set up a damage deposit

If you want to collect a damage/security deposit from your guests for the case that anything breaks, you can do so either automatically via the pre-authorization of the guest's credit card, where y...

How to capture or release a pre-authorized damage deposit

If you have pre-authorized the damage/security deposit on the guest's credit card, and you want to capture the deposit partly or in full because something was damaged, you need to do so within the ...
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